Maëlle Gavet is a leading Silicon Valley executive, entrepreneur, investor, and most recently, the chief operating officer at real estate platform Compass.
The following is an excerpt from her first book, “Trampled by Unicorns: Big Tech’s Empathy Problem and How to Fix It.”
In it, she examines how Big Tech’s failure to empathize with customers and workers has led to “digital era’s equivalent of feudalism.”
In her in-depth critique of the world’s largest tech corporations — including Amazon, Uber, and Google — she crafts an earnest call to action for industry leaders, board members, employees, and consumers to get tech back on track.
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Right now the jury is still out on whether the tech economy is ultimately a job creator or a job destroyer. As with many of the points in this book, that topic is