UiPath RPA Platform, JIFFY.ai and Automation Anywhere are the highest-rated RPA software by their users according to SoftwareReview’s Robotic Process Automation (RPOA) Data Quadrant Report.
RPA software users are also dissatisfied with how their vendors overpromise and under deliver, with this category receiving the lowest aggregate score of 77% and finding only two vendors above that score.
Native AI, Sentiment Analysis and Optical Character Recognition (OCR) are the three technology areas RPA providers most struggle with, earning the lowest aggregate scores in the survey.
These and many other fascinating insights are from SoftwareReview’s latest customer rankings published today in their two reports, the Data Quadrant Report, Robotic Process Automation, September 2020 and the Emotional Footprint Report, Robotic Process Automation, August 2020. Both reports are downloadable from the SoftwareReview’s Robotic Process Automation report page here.
The Emotional Footprint Report, Robotic Process Automation, August 2020, is based entirely on attitudinal
Last year, Robotic Process Automation (RPA) was the fastest growing segment of the global enterprise software market (the technology helps to automate repetitive and tedious processes). And as for this year, the momentum has accelerated. Because of the impact of the COVID-19 pandemic, companies have scrambled to boost their automation efforts.
The dominant players in the RPA market include UiPath, Blue Prism and AutomationAnywhere. But there is another tech operator that has been making dramatic gains: Microsoft.
The company definitely has many advantages: a massive customer base, thousands of talented engineers, a rich ecosystem of partners, a best-of-breed cloud infrastructure and many complementary apps. Microsoft has also been innovating at a rapid pace. Consider that more than 350,000 organizations use the Power Automate platform