How Microsoft’s customer data tools are competing with Salesforce

  • Microsoft’s Dynamics 365 tools for customer service and financial planning, are becoming an increasingly important part of its business, particularly its customer data platform.
  • Microsoft’s customer data platform is meant to help companies collect customer information in one central place, so that they can use it to improve customer service. 
  • Dynamics 365 as a whole has the potential to become a much bigger and stronger competitor to Salesforce in the customer data space, Futurum Research analyst Dan Newman told Business Insider. 
  • Microsoft’s product is designed to connect to any data collection tool, whether Microsoft owns it or not, which gives customers more flexibility than Salesforce does, he said. 
  • Visit Business Insider’s homepage for more stories.

Microsoft’s Dynamics 365 tools for customer service and financial planning, are becoming an increasingly important part of its business and seeing healthy growth, too: Last quarter the product’s revenue jumped 38% year-over-year.

The centerpiece of

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How to land a remote job at Dell, Salesforce, and other top companies

  • The range of remote jobs is broadening thanks to the massive shift in working from home during the pandemic.
  • Major global tech companies including Dell Technologies, SAP, Salesforce, and Twitter are increasingly hiring remote employees.
  • To find these remote roles, experts recommend doing a quick keyword search — remote, virtual, work from home, etc. — to learn more about companies that value remote-work culture. 
  • Be upfront on your resume and in your video interview that you are actively seeking remote roles. 
  • Visit Business Insider’s homepage for more stories.

Not long ago, getting a job at a big tech company meant you had to live in one of the tech hubs such as Silicon Valley, Seattle, New York, or Boston. Even if you planned to work from home most or all of the time, you would likely need to be located near to the company’s offices, or at least in the

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