Innovation Inc: Walmart’s AI vendors, Securus Tech’s digital overhaul

We often highlight stories of digital overhauls that enable faster business growth, deeper operational cost cuts, and more seamless interactions with customers. 

But there’s another component to transformations, too: reputation. 

Walmart, for example, is investing heavily in technology, both as part of its epic battle with Amazon for retail dominance and from a desire to be viewed as a software behemoth. The company works with a slew of outside vendors, but is developing many of applications in-house, as well — like its recent express delivery option. The overhaul is so robust that some Wall Street analysts believe Walmart’s stock should be treated more like that of a tech company.

In the case of Aventiv Technologies — the parent-firm of prison communications company Securus Technologies that’s backed by billionaire Tom Gores — new CEO Dave Abel is relying on a digital overhaul to rebuild a tattered public image. 

Securus has faced

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