The UNG Division of Information Technology provides secure, effective and highly available technology solutions in alignment with the University of North Georgia (UNG) and University System of Georgia (USG) strategic plans while delivering excellence in customer service. In support of this mission, we will:

  • Partner with the University community to understand and enable the information technology needs of faculty, staff, and students.
  • Provide leadership and planning for the secure, effective, and strategic use of emerging technologies.
  • Demonstrate technical and operational excellence, and efficiency through a commitment to professionalism and continuous improvement while adhering to the policies, standards, procedures and guidelines of UNG and the USG.

Questions? email [email protected], call 706-864-1922, submit a request, or access self-help. For further assistance, visit our contact page.

Student Account Activation

In order to activate your UNG Network ID, you must first change the default password from the one provided by Information Technology. To assist you with this process, please visit our Account Activation Portal

IT Maintenance Windows

IT maintenance windows run from 10:30 p.m. – 6:00 a.m. on the following days:

AV Systems: Mon/Tues
Server and Desktop: Wed/Thurs
Network and Telecom: Thurs/Fri
Banner System Maintenance occurs every Sunday.

Emergency and time-critical maintenance or repairs may be performed outside of the normal maintenance windows.
IT does not anticipate the need to use every maintenance window every week, however, it is important to be aware of the time and possible interruption of service.

If you have any questions or concerns, please contact the UNG IT Service Desk by email at [email protected], or by phone at 706.864.1922.

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