Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, announced today that its Contact Tracing solutions have won a 2020 Pandemic Tech Innovation Award for Exceptional Innovation. The award from TMC Labs recognizes hardware, software, devices/peripherals, applications and services that help society and business function effectively in the face of challenges caused by the global COVID-19 pandemic.
Contact Tracing has been widely recognized as a key factor to mitigate the impacts of COVID-19 on communities, and enable organizations, businesses and people to open up and return safely to work, to school and to recreation. Among approximately 80 percent of public and private organizations planning to reopen with a safe return, 25 percent are implementing some sort of Contact Tracing program or plan. Contact Tracing from Avaya, leveraging its innovative contact center and collaboration solutions, helps organizations effectively collect,