“He was overworked and extremely exhausted,” said his brother, Mukul Jain. “He told me he hadn’t slept in two to three days because he was helping employees in India, Europe and the U.S. to work from home.”
T.C.S. declined to comment about Mr. Jain’s death. A public relations firm that represents the company said that about 95 percent of T.C.S. employees were now working remotely.
Now India’s outsourcing companies are seeing their results stabilize. Share prices have risen as investors bet that companies looking to trim costs and reduce head count seek their services.
Indeed, companies have resumed looking toward outsourcing companies. In July, Vanguard, the mutual fund company, said it struck a deal with Infosys of India to assume 1,300 back office positions, like record keeping and technology services. Workers would be offered comparable jobs at Infosys, said a spokeswoman for Vanguard, adding that the decision was unrelated to