As we’ve seen in the previous articles on remote working and building better business continuity, the challenging conditions of 2020 have changed how we work, and for many of us, working remotely is the way forward. That has had a substantial impact on IT environments and the priorities of enterprises of all sizes, but there’s one other piece of the puzzle — the “soft” impacts of remote working on staff, and how to manage that to maintain productivity, efficiency, and morale.

Earlier this year, a study found that over half of employees were feeling “burned out” by their jobs, and the principle causes of this were the lack of separation between work and life, and an unmanageable workload. The problem that many organisations have faced is that through the mad scramble to enable remote work as social distancing and lockdowns became mandatory, the focus was on work enablement rather than