NICE Recognized as a Robotic Process Automation Leader in Everest Group’s PEAK Matrix for Third Consecutive Year

NICE RPA receives top scores for market presence and capability and is lauded by clients appreciating continuous innovation via product vision and roadmap in the 2020 report

NICE (Nasdaq: NICE) today announced that it has been named a Leader in Everest Group’s Robotic Process Automation (RPA) PEAK Matrix® Technology Vendor Assessment 2020 report. NICE received the top score in market presence and capability for Robotic Desktop Automation/attended RPA, primarily driven by its large-scale deployments and enterprise license agreements. Click here to access a complimentary copy of the report.

NICE’s leadership positioning is the result of high scores in market impact and vision and capability as well as reference clients stating they “appreciate its product vision and roadmap, continuous innovation, flexibility of the client management team, and comprehensive features/functionalities of the platform.” The report also states “clients have indicated attended automation as its key strength and appreciate customizable callouts functionality

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With the Feds circling, Google is starting to play nice with smaller rivals

By Paresh Dave and Sheila Dang

(Reuters) – Small rivals of Alphabet Inc’s Google say signs are emerging of more benevolent behavior from the online advertising leader amid accusations by the U.S. government and states that the company uses its dominance to thwart competition.

Among the dozens of software companies who rely on Google as an intermediary to ad buyers and sellers, six told Reuters that the company has become more collaborative on data privacy and other changes with them and industry groups, helping these entities instead of ignoring requests as they have done in the past.

John Nardone, chief executive of Flashtalking – which works with advertisers to personalize messages – said Google recently agreed to open a pipeline to crucial data.

It was an undertaking “that previously I might not have imagined they’d be open to,” said Nardone, who publicly criticized Google’s rigidity last year.

Two other companies

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