• Businesses, universities, and communities around the world are innovating with digital technologies — including social media, mobile apps, analytics, and cloud computing — to cope with the pandemic. 
• Yolande E. Chan, Arman Sadreddin, and Suchit Ahuja, researchers in business technology management, found many organizations are incorporating digital technologies into phases of their crisis management plans.
• From identifying potential threats to containing crises, these technologies rely on community participation and infrastructure to helping global populations operate safely during this time.
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Amid the horrific public health and economic fallout from a fast-moving pandemic, a more positive phenomenon is playing out: COVID-19 has provided opportunities to businesses, universities, and communities to become hothouses of innovation.

Around the world, digital technologies are driving high-impact interventions. Community and public health leaders are handling time-sensitive tasks and meeting pressing needs with technologies that are affordable and inclusive, and don’t