In the 1930s, 40% of patient encounters with a doctor occurred in the home. By the late 1980s, house calls were down to less than 1% of all physician encounters. It would seem that telehealth could fill some of the gaps in physician access, but for years, adoption has been less than enthusiastic. A 2014 survey found that of those who took advantage of telehealth, just over 80% engaged with their physicians only once per year through online platforms. This year, the coronavirus has drastically shifted patient behaviors. Stay at home orders and the fear of visiting a doctor’s office have driven rapid adoption of telehealth offerings. Analysts expect telehealth visits to top 1 billion before the year’s end, up from pre-pandemic estimates of 36 million virtual visits.
Since 2005, Teladoc Health(NYSE:TDOC) has been using technology to bring doctors to patients where and when it is most convenient. Despite