‘A potential game-changer’: Woolworths is trialling new automation technology in Melbourne to speed up the fulfilment of online orders

  • Woolworths has opened up a new floor at one of its Melbourne supermarkets to speed up fulfilment of online orders.
  • The shop floor, at the back of the Carrum Downs Supermarket in Melbourne, has technology that moves products from automated storage units to staff members.
  • Woolworths plans to trial this new system at more stores in New Zealand.
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Woolworths has launched new automation technology at one of its supermarkets in Melbourne to address the rise in online orders.

A new e-com floor spanning 2,400 square metres opened at the back of the Carrum Downs Supermarket, which uses technology to sort and move items from automated storage units to staff members that fill out customer orders. These units are able to hold up to 10,000 grocery items, save for products like meat, fruit and vegetables that will be picked from the shopfloor.

Woolworths

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