How COVID-19 Created The Future Of Work

 

The pandemic has forced companies to work differently. Here are 5 ways leaders can extend those innovations to create a new work paradigm.  

In mid-March 2020, my house suddenly transformed into Grand Central Station.  

All 12,000 ServiceNow employees had left our offices and started working from home, and my days became a parade of colleagues on Zoom, cats on keyboards, newborn cuddle cameos, and even the occasional quiet of someone’s closet.  

If you’d asked me then whether I thought innovation would slow down or speed up over the coming months, I would’ve bet on the slow side. Back then, the idea of pivoting so quickly and thoroughly to meet the unknown challenges posed by a global pandemic seemed unlikely. 

The good news is, I would have been wrong! Especially as it pertains to large enterprises with more than 500

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Top remote work tools for productivity, via GitHub, GitLab, Facebook

  • With remote work a long-term reality for many companies, tools to help employees work productively from home are critical. 
  • StackShare shared which tools are most popular on its platform, while execs from companies like Facebook, GitHub, Gitlab, and Atlassian also dished on their go-to products. 
  • It’s not just about the specific tools, though, it’s about how they’re used — including to keep company culture alive. 
  • Visit Business Insider’s homepage for more stories.

Because of the pandemic, remote work has become the new normal for many tech companies. 

Firms like Facebook, Twitter, and Atlassian are allowing employees to work remotely permanently, if they wish — a practice already adopted by startups like GitLab — and adapting to new productivity products in the process. It’s not just about the tools a company uses though, but also how they use them. 

StackShare, a website for companies to share what apps they use, has

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A Bright Future Of Remote Work

President and CEO at Calabrio.

Faced with seemingly random and fast-moving challenges throughout 2020, each one of us has had to consider what a changing world means for our personal life and for our business. It is hard to stay in this mindset because we all want to find a place where we feel comfortable again.

I feel lucky because I work and lead in an industry that is leaning into change: the customer service industry. As hard as it is to keep pace with everything happening around us, one thing I have noticed is that the companies and individuals responsible for helping us through many of our current challenges are doing a great job. Sure, there have been bumps and frustrations, but overall, contact centers have rolled with the punches and the lessons that came with them.

To find out how other leaders in customer service

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How bold leadership can equalize the future of work for BIPOC

Technology, an industry that promises innovation and meritocracy, is at a moment of reckoning. Major technology companies have come under fire from elected officials, social justice leaders, and the general public for neglecting important social responsibilities in both external and internal operations, largely by allowing racism to run rampant on social platforms and by creating toxic, homogeneous work environments that deter many from pursuing a career in the field or advancing.

This backlash is representative of a longstanding issue in Silicon Valley and in other technology hubs, where women and people of color—specifically women of color—are often denied jobs for which they’re qualified or are passed up for promotion and leadership opportunities due to unconscious or conscious bias. The impact of this exclusion is devastating, leaving not just individuals but families and communities behind, and forcing a ripple effect through the entire economy.

The solution? Bold leadership from the public

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Microsoft To Let Employees Work From Home Permanently: Report

Software giant Microsoft will let employees work from home permanently if they choose to, US media reported on Friday, becoming the latest employer to expand work-from-home provisions prompted by the Covid-19 pandemic.

US tech news website The Verge said most Microsoft employees are still at home as the health crisis drags on, and the company doesn’t expect to reopen its US offices until January of next year at the earliest.

But when it does, workers can chose to work from home permanently with their manager’s approval, although they will have to give up their office space.

“The Covid-19 pandemic has challenged all of us to think, live and work in new ways,” human resources head Kathleen Hogan said in a note to employees obtained by The Verge.

“We will offer as much flexibility as possible to support individual work styles, while balancing business needs and ensuring we live our culture.”

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Microsoft Allows Its Employees To Permanently Work From Home

Illustration for article titled Microsoft Is Offering Work From Home, Permanently

Photo: Jeenah Moon (Getty Images)

Microsoft is the latest of the tech giants to enshrine working from home as a permanent fixture of its operations.

According to the Verge, which that cited an internal memo, instead of cautiously reopening its US workspaces and crossing its fingers that employees—or their loved ones—don’t end up with covid-19 as a result, Microsoft will shift to a “hybrid workspace.”

What that “hybrid” space actually looks like will mean different things to different employees. Every one of them will get the option to work remotely “for less than 50%” of their workweek, permanently. With supervisor approval, whoever, Microsoft will be granting some workers permanent remote status.

While Microsoft’s not the first major tech player to let its employees turn their homes into their forever-offices—Twitter first gave its employees that option back in mid-May—it’s still an idea that some tech CEO’s

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PSVR Will Work On PS5, But Not With The New Camera

As the launch of the PlayStation 5 approaches, Sony is finally detailing important features of its new console. Along with confirmation of which games will (and won’t) be backwards compatible and what accessories will work without issue, Sony has detailed how PSVR will work on PS5, along with a hint for its future.

If you own a PSVR headset and want to continue using that on PS5, the good news is that you will be able to without much fuss. The PSVR breakout box and headset will work with Sony’s new console, along with accessories such as the PlayStation 4 camera and Move controllers. The camera is an important accessory, too, since Sony has confirmed that the new PS5 camera will not be compatible with PSVR.

Sony states that a PS4 camera adapter will be required for use on the PS5, but the support page isn’t clear on whether this

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Kelly Ripa: I want to work behind the camera | People



Kelly Ripa: I want to work behind the camera

Kelly Ripa wants to quit presenting to move behind the camera.

The 50-year-old television host is best known for presenting ‘Live! with Kelly and Ryan’ alongside Ryan Seacrest, but has said she “eventually” wants to step back from hosting the daytime television program to instead “work behind the camera” as a writer.

She said: “I’ve been writing a lot. So my goal ultimately would be to eventually get off camera and start working behind the camera more in that creative aspect because I really do enjoy the writing process so much.”

But Kelly has admitted she doesn’t want to walk away from her show just yet, as she’s having too much fun presenting alongside Ryan.

She added to Parade magazine: “I talk about this with Ryan all the time because I was really looking to retire like by now, but Ryan Seacrest is so fabulous to work with and he

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Sony finally reveals which PS4 games won’t work on PS5

Sony has been saying for months that the vast majority of PS4 games will work on PS5 through backwards compatibility, and it’s good to get some clarity on those that won’t work. Microsoft, on the other hand, says titles going all the way back to the original Xbox will work on Xbox Series X and Series S.

There are some other details about the PS5 backwards compatibility on Sony’s support page. Some PS4 games will get a bit of an upgrade, thanks to the PS5’s Game Boost feature, which seems similar to the PS4 Pro’s Boost Mode. Compatible titles will run more smoothly and/or have a higher frame rate.

Certain features in some titles might not work on PS5 (though Sony didn’t go into specifics), and you might run into “errors or unexpected behavior” while playing PS4 games. The company suggests testing your PS4 games on PS5 before buying any

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What The Future Of Work Means For Our Mental Health

The workplace has forever changed.  

In March 2020, more than a third of the world population went into lockdown, and by the end of April 2020, 1.6 billion workers lived in danger of having their livelihoods destroyed.

A full return to “normal” is something that many have begun to realize is unlikely.  Instead, we all must prepare for the “new normal.”

We have already seen an increase in remote work (with a peak of 62% of employed US adults working part or full time from the confines of their home), and a transition of (32%) of companies hiring contingent workers in place of full-time employees, as well as a shift in roles, responsibilities, and expectations alongside a steady incline in leveraging AI (Artificial Intelligence).

But that isn’t the only thing that has changed. 

Covid-19 has put mental health front and center for organizations as the safety of employees becomes

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